FAQ

📦 Where do you ship?

We currently ship within the United States only.
International shipping is not available at this time.

🚚 Do you offer free shipping?

Yes. We offer free shipping on all U.S. orders with no minimum purchase.

⏳ How long does delivery take?

• Processing time: 3–4 business days

• Shipping time: 5–6 business days
  Estimated total delivery time: 8–10 business days

🔄 What is your return policy?

• Returns are accepted within 7 days of receiving your order.

• Items must be unused and in original condition.

🔁 Do you offer exchanges?

Yes. Exchanges are accepted within 10 days of receiving your order, subject to product availability.

💰 When will I receive my refund?

Approved refunds are processed within 5–10 business days to the original payment method.

📧 How can I contact customer support?

You can reach us at contact@alvoriax.store or call (305) 555-1069.